Terms & Conditions

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Terms & Conditions for Rocket Laundry Services

Welcome to FreshFolds Laundry Services. These Terms and Conditions govern your use of our laundry services, website, and mobile application. By using our services or accessing our website or mobile application, you agree to comply with these Terms and Conditions.

1. Laundry Services:

  • Order Placement: When placing an order for laundry services through our website or mobile application, you agree to provide accurate and complete information regarding your laundry preferences, including special instructions for handling specific items.
  • Service Availability: Our laundry services are available within specific geographic areas. We reserve the right to limit or refuse service to any location at our discretion.
  • Pricing: Prices for our laundry services are displayed on our website or mobile application and are subject to change without prior notice. Additional charges may apply for special services or requests.

2. Account Registration:

  • Account Creation: To access certain features of our services, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your login credentials secure.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Payment:

  • Payment Authorization: By providing payment information, you authorize us to charge the applicable fees for the laundry services you request.
  • Payment Disputes: If you believe there is an error in the charges for your laundry services, you must contact us within seven days of the charge date to resolve the dispute.

4. Intellectual Property:

  • Ownership: All content, including text, graphics, logos, and images, displayed on our website or mobile application is the property of FreshFolds Laundry Services or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Use Restrictions: You may not reproduce, modify, distribute, or otherwise use any content from our website or mobile application without our prior written consent.

5. Limitation of Liability:

  • Disclaimer: FreshFolds Laundry Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, website, or mobile application.
  • Indemnification: You agree to indemnify and hold FreshFolds Laundry Services harmless from any claims, damages, losses, liabilities, or expenses arising out of or relating to your use of our services or violation of these Terms and Conditions.

6. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

7. Changes to Terms and Conditions:

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the revised Terms and Conditions.

8. Contact Us:

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at [email protected].